Privacy Policy & Compliance Standards
Futurix (Brand of Habbiton labs Pvt Ltd) is committed to uncompromised security, sovereignty, and transparent data handling across our AI platforms, custom software engineering, and managed cloud deployments.
1. Regulatory Compliance Frameworks
Futurix (Brand of Habbiton labs Pvt Ltd) operates on zero-trust principles. We engineer data processing architectures aligned with the highest global and regional regulatory standards:
UAE Federal PDPL
Full compliance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, including sovereign data residency and localized processing for GCC clients.
EU & UK GDPR
Adherence to the General Data Protection Regulation (Regulation EU 2016/679 and UK Data Protection Act 2018), including Data Processing Agreements (DPA) and Standard Contractual Clauses (SCC).
US CCPA / CPRA
Protection of California consumer privacy rights, transparent categorization, and zero unauthorized monetization or sale of client corporate records.
India DPDP Act 2023
Adherence to India's Digital Personal Data Protection Act 2023, ensuring lawful processing, explicit consent mechanisms, and cross-border transfer compliance.
ISO/IEC 27001 & SOC 2
Strict operational controls governing information security management, encryption in transit (TLS 1.3) and at rest (AES-256), and audited role-based access.
2. Information We Collect
Depending on your interaction with our website, platforms, and client portals, we collect:
- Corporate Contact Details: Name, business email, organization, phone number, and project scope submitted via discovery request forms or direct communication channels.
- Enterprise Telemetry: Anonymized usage data, latency benchmarks, and error logs collected to maintain high-availability services and platform performance.
- Client System Data: Under specific Master Services Agreements (MSA) or Statements of Work (SOW), client-provided data for evaluating or orchestrating private local AI models is kept isolated and strictly within tenant VPCs.
3. Purpose and Legal Basis for Processing
We process your personal and corporate information under the following legal bases:
- Performance of Contract: To deliver custom AI engineering, enterprise SaaS subscriptions, autonomous agent workflows, support agreements, and cloud infrastructure management.
- Legitimate Interests: To optimize system performance, safeguard intellectual property, and prevent cyber threats or unauthorized intrusions.
- Legal Obligation: To comply with mandatory financial reporting, auditing, and statutory regulations in the jurisdictions where we operate (UAE, UK, US, India).
4. AI Sovereignty & Data Isolation
Zero Public Foundational Model Training
A core pillar of our AI engineering practice is private, isolated deployment. Proprietary customer data, database schemas, confidential inputs, and organizational prompts are strictly never used to train, retrain, or improve public foundational models (OpenAI, Anthropic, Google, etc.).
Private RAG deployments and local LLMs are containerized within client-controlled boundaries or dedicated sovereign clusters. Data processed during inference is not retained by third-party model providers, enforcing zero-data-retention (ZDR) architecture.
5. Your Rights and Data Control
Under applicable international data protection statutes (including GDPR, UAE PDPL, India DPDP, and CCPA), you possess the right to:
- Access, rectify, or request the erasure of your personal records.
- Restrict or object to specific automated processing pipelines.
- Request data portability in standard machine-readable formats.
- Withdraw cookie and telemetry consent at any time via our Consent Manager.
- Lodge a complaint with your respective supervisory data protection authority.
6. Data Retention & Security Measures
We retain personal data only for as long as necessary to fulfill the operational purposes outlined in this Policy or comply with mandatory statutory retention obligations. All data in transit is protected using TLS 1.3 encryption, and data at rest is encrypted using AES-256 standards with automated key rotation.
Contact our Data Protection Officer
For inquiries regarding our privacy practices, enterprise Data Processing Agreements (DPA), or data deletion requests, contact our legal and security desk:
Futurix (Brand of Habbiton labs Pvt Ltd)
Email: hello@futurixworld.in
Telephone (Sales): +1 844 467 1117 (Toll-Free)
Telephone (Support): +1 385 473 5723
Hubs: Abu Dhabi & Dubai (UAE) | London (UK) | San Francisco (US)